FAQ
What are pageviews?
Like Google, we define a pageview as “an instance of a page being loaded in a browser.” One pageview is counted each time a page with Vidjet code loads. One visitor can contribute to multiple page views.
What if I reach my monthly limit of pageviews?
We’ll let you know when you reach 80% and 100% of your limit. We re-set the limit on your billing date, so you can decide whether you wait until that (in this case your campaigns will not display) or upgrade. When you upgrade, you’ll only have to pay for the price difference for the remaining days. You can upgrade and downgrade anytime.
How does the free trial work?
After you create an account, you will get immediate access to all Vidjet features for 14 days. When your trial expires, you will have to choose a plan that corresponds to the number of page views on your shop. You can pay by credit card inside your dashboard. If you decide Vidjet isn't for you, you can simply delete your account from the dashboard.
How do I manage my subscription?
No need to contact us. Manage everything (delete account, upgrade, downgrade, etc) from the "Settings" section.
What is your cancellation policy?
Cancel your subscription from your dashboard. No need to contact us. No hidden cost.
Do I need coding skills?
Nope, just basic copy/paste skills. Find more in the
integrations tab.
What is the billing currency?
All prices are in US dollars (USD).
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